FAQ

How do I place an order?

Some item you can buy directly from the website and some you will need to call our customer service at: 215-941-4490 for price quote. or send us an email: Sale@Emmanuelfoods.com

Payment & Shipping

Some purchases can be checked out through our gateway system (PayPal).
Buying Direct from the website: When you finished with your purchases on the site and ready to make payment, you will be directed to our gateway payment system (PayPal) where you will complete your transaction.
Buying through our customer service: You will still need to make payment through our gateway system, (paypal) or direct bank deposit.
Payment by check or money order: Checks or money order must be cleared before order is processed. We accept business checks. (NO PERSONAL CHECKS)
Shipping: All purchases are shipped within 24 hours of purchase and payment confirmation. We will arrange shipment for all our customers but customers pays all shipping cost.

Secure Ordering & Payment Options

Orders can be placed through our customer service or the our website. Priority is given to all order, (large or small) and shipment confirmation is sent to customers within 24 hours
Payment by check or money order: Checks or money order must be cleared before order is processed. We accept business checks. (NO PERSONAL CHECKS)
Shipping: All purchases are shipped within 24 hours of purchase and payment confirmation. We will arrange shipment for all our customers but customers pays all shipping cost.

Returns & Refunds

We accept returns and full refund on non-perishable goods only. Customers have three days after receiving the goods to contact us with any problem that might arise.