FAQ

How do I place an order?

Shopping on Emmanuel African market is easy! When you have plant the product you want to buy, just follow the way below

• Register/ Login into your account by entering your dispatch and word,

• Click on’ add to cart, to add the commodity to your cart,

• Click on’ view cart’ near to it

• Enter your shipping/ billing information,

• Choose your favoured payment option,

• Click on’ place order ‘to conclude your order.

Once your order is placed, Emmanuel African market will either automatically confirm it by notifying you via dispatch or call you for evidence same-day Emmanuel African market needs further details. Please note that this evidence is an obligatory step before Emmanuel African market will transport your order.

Can I have a same-day delivery?

Yep. We get it – – life happens and we’re here to help. Perhaps a commodity came up, or your friends are stopping by whatever the situation, we’re there for you.

Do I’ve to be home for pick-up/ delivery?

Nope. Emmanuel African market can deliver particulars to your home or work, a family member’s home, a designated locker – – you get the idea. Just be sure to communicate easily in advance.

What’s your return policy?

We accept returns and full refunds on non-perishable goods only. Guests have three days after entering the goods to communicate with us about any problem that might arise.

How can I track my order?

Emmanuel African market  place will shoot you regular updates about the status of your order via emails and SMS. After an evidence order has left the Emmanuel African market storehouse and is on its way to you, you can also track its status by entering your tracking number on their website.

My payment was reused successfully but I did not get any order evidence. What should I do?

Please get in touch with Emmanuel African market Client Service Platoon through the number 215-941-4490 or email us on Sale@Emmanuelfoods.com so we can help you to resolve the issue.

How do I know if my order has been perfected?

Emmanuel African market will shoot you an dispatch_once your order has been verified. They will also shoot you another dispatch as soon as your order leaves their storehouse for delivery (that is to say your order has been packed).

How do I cancel my order?

Still, you can simply terminate your order by getting in touch with our Client Service Call Centre, If you haven’t entered the dispatch information that your order was packed. If your order has formerly been packed you won’t be suitable to cancel it but can still be suitable to return it. Check out our Return Policy for thorough information